1st off this rack was packaged better than anything Ive ever ordered online!! Powder coat job was perfect. Install was super simple and straight forward. Didn't really even need the instructions. All bolts, washers and nuts were the same with the exception of the 8 washers holding the bed rails to the toyota utility track. On a side note I accidentally ordered the universal accessory pieces instead of the correct ones on a second order. Guy I talked to on the phone ( can't remember his name)was so helpful in getting it straightened out for me. Great product. great customer service.